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BizHub24 · Legal Agreement

Terms & Conditions

Clear, transparent and designed to protect the BizHub24 community.

Website:https://bizhub24.online

Tagline: Connected To Connect

1. INTRODUCTION

Welcome to BizHub24, a business and local services discovery platform designed to connect businesses with people looking for products, services and local businesses.

These Terms and Conditions ("Terms") govern your access to and use of the BizHub24 website, platform, business directory, business profiles, search functionality, messaging features, promotional services, subscription services, referral programmes, reviews, marketing tools and any other services provided by BizHub24 ("Platform").

By accessing, registering for, browsing or using BizHub24, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use the Platform.

These Terms apply to:

BizHub24 is a platform that helps businesses establish an online presence and helps people discover businesses and local services.

BizHub24 may provide:

BizHub24 generally acts as a platform connecting businesses and users and does not itself provide, manufacture, sell or guarantee the products or services offered by businesses listed on the Platform.

By using BizHub24, you confirm that:

    • you have read these Terms;
    • you understand these Terms;
    • you agree to comply with these Terms;
    • any information you provide is accurate to the best of your knowledge;
    • you will use the Platform lawfully and responsibly; and
    • you will not use the Platform for fraudulent, abusive or unlawful activities.

    If you are using BizHub24 on behalf of a business or organisation, you confirm that you have the authority to act on behalf of that business or organisation.

    Businesses may register on BizHub24 by providing information requested during the registration process.

    Depending on the features available, information may include:

    • business name;
    • owner or representative information;
    • telephone number;
    • WhatsApp number;
    • email address;
    • physical or operating address;
    • province, city or locality;
    • business category;
    • business description;
    • products and services;
    • business logo;
    • photographs;
    • website;
    • social media profiles; and
    • other business information.

    Businesses are responsible for ensuring that all information submitted to BizHub24 is accurate, current and not misleading.

    BizHub24 may request additional information or verification where reasonably necessary.

    Business Users agree that they will:

    • provide truthful and accurate information;
    • keep their business information up to date;
    • provide legitimate contact details;
    • only upload content they have permission to use;
    • not impersonate another business or person;
    • not create duplicate or misleading business profiles;
    • not submit false reviews or ratings;
    • not use BizHub24 to conduct unlawful activities;
    • not upload harmful or malicious software;
    • not use BizHub24 to harass, threaten or deceive users;
    • honour representations made about their products and services; and
    • comply with all laws applicable to their business.

    A business remains responsible for its own products, services, employees, representatives, pricing, advertising, licences, permits and customer relationships.

    BizHub24 may display business information publicly.

    A business listing may contain information supplied by the business, information generated or processed by BizHub24, publicly available information, user-generated content, reviews or other information.

    BizHub24 does not guarantee that every listing is complete, accurate, current or error-free.

    Businesses should regularly review their profiles and request corrections where necessary.

    BizHub24 reserves the right to correct, update, reorganise, remove or restrict information where reasonably necessary.

    BizHub24 may offer verification features for businesses.

    Verification means that BizHub24 has completed a particular verification process. It does not necessarily mean that:

    • BizHub24 endorses the business;
    • BizHub24 guarantees the quality of the business;
    • BizHub24 guarantees the products or services;
    • BizHub24 guarantees the business's financial position;
    • BizHub24 guarantees regulatory compliance; or
    • BizHub24 guarantees that every statement made by the business is true.

    Verification badges or statuses may be removed where verification requirements are no longer satisfied.

    BizHub24 may offer free and paid business plans.

    Paid plans may provide additional features such as:

    • enhanced business visibility;
    • promotional placement;
    • additional profile features;
    • marketing tools;
    • gallery functionality;
    • business analytics;
    • promotional opportunities;
    • AI marketing tools; and
    • other premium features.

    Features, prices and benefits may change from time to time.

    Where a paid subscription applies, the applicable price, billing period and subscription terms will be presented to the Business User before purchase.

    Where BizHub24 provides paid services, Business Users are responsible for paying applicable fees.

    Unless otherwise stated:

    • subscriptions may automatically renew where recurring billing is enabled;
    • applicable fees must be paid on time;
    • access to paid features may be restricted where payment fails;
    • taxes or transaction charges may apply where required;
    • promotional discounts may have additional conditions; and
    • subscription benefits may depend on the selected plan.

    BizHub24 may use third-party payment providers to process payments.

    BizHub24 does not necessarily store complete payment-card information.

    BizHub24 may offer promotional codes, referral links, invite-and-earn programmes or other promotional incentives.

    Unless otherwise stated:

    • promotional codes may be subject to eligibility requirements;
    • promotional codes may only be used as permitted by their specific terms;
    • promotional benefits may not be transferred or sold;
    • BizHub24 may cancel fraudulent or abusive referrals;
    • multiple accounts created for the purpose of obtaining promotional benefits may be restricted;
    • referral rewards may be subject to verification; and
    • BizHub24 may change or discontinue promotional programmes.

    Any promotional programme will be subject to the specific conditions communicated for that programme.

    Business Users may upload or submit:

    • logos;
    • photographs;
    • descriptions;
    • advertisements;
    • product information;
    • service information;
    • videos;
    • contact information;
    • promotional content; and
    • other materials.

    By submitting content, the Business User confirms that they have the necessary rights or permission to use that content.

    The Business User grants BizHub24 permission to host, display, reproduce, format, resize and distribute the content on the Platform for purposes of providing and promoting the BizHub24 service.

    BizHub24 does not claim ownership of a Business User's original business content.

    Businesses must not upload or publish content that:

    • is fraudulent or deliberately misleading;
    • infringes copyright, trademarks or other intellectual-property rights;
    • impersonates another person or business;
    • contains malware or malicious code;
    • promotes illegal activities;
    • contains unlawful discriminatory content;
    • is threatening, abusive or harassing;
    • contains inappropriate personal information about another person;
    • falsely claims endorsement by BizHub24;
    • contains deceptive advertising; or
    • violates applicable law.

    BizHub24 may remove or restrict content that violates these Terms.

    People may use BizHub24 to search for businesses, products and services.

    Search Users understand that BizHub24 is a discovery and connection platform.

    Information shown in a listing may come from the business itself or other sources and may change without notice.

    Users should independently confirm important information such as:

    • prices;
    • availability;
    • opening hours;
    • location;
    • qualifications;
    • licences;
    • delivery arrangements;
    • warranties;
    • terms of service; and
    • other important business information.

    BizHub24 may provide features allowing Search Users to contact businesses through:

    • telephone;
    • WhatsApp;
    • email;
    • website links;
    • enquiry forms;
    • messaging tools; or
    • other communication methods.

    When a user chooses to contact a business, the user understands that the communication may take place directly between the user and the business.

    BizHub24 is not responsible for communications, promises, quotations or agreements made directly between users and businesses.

    Users should exercise reasonable care before providing personal or financial information to a business.

    Unless BizHub24 expressly states otherwise, BizHub24 is not a party to transactions between businesses and Search Users.

    A transaction may include:

    • purchasing goods;
    • booking services;
    • requesting quotations;
    • making payments;
    • arranging deliveries;
    • hiring services;
    • entering contracts; or
    • any other arrangement between the user and the business.

    The relevant business is responsible for fulfilling its obligations relating to the transaction.

    Search Users should resolve product, service, payment, delivery, refund and warranty issues directly with the relevant business, subject to applicable law.

    Where consumer-protection laws apply, nothing in these Terms is intended to remove or reduce rights that cannot lawfully be excluded.

    BizHub24 may allow users to submit reviews and ratings about businesses.

    Reviews should represent genuine experiences.

    Users must not:

    • submit fake reviews;
    • review a business solely to manipulate its rating;
    • submit reviews on behalf of another person;
    • offer or accept payment in exchange for misleading reviews;
    • deliberately publish false information;
    • threaten businesses with negative reviews;
    • repeatedly submit substantially identical reviews; or
    • use reviews to harass or defame people.

    BizHub24 may moderate, remove or restrict reviews that violate these Terms or applicable law.

    BizHub24 does not guarantee that all reviews are accurate.

    A business may respond to reviews where the relevant functionality is available.

    Search Users agree to use BizHub24 responsibly.

    Users must not:

    • use the Platform for fraud;
    • impersonate another person;
    • abuse business contact details;
    • send spam;
    • harass businesses or individuals;
    • scrape or systematically collect information without permission;
    • interfere with Platform operations;
    • attempt to gain unauthorised access;
    • upload malicious code;
    • manipulate ratings or search results;
    • create accounts for abusive purposes; or
    • use BizHub24 for unlawful purposes.

    BizHub24 may restrict or suspend access where misuse is detected.

    BizHub24 may display businesses according to search relevance, location, category, profile information, popularity, user engagement, promotional arrangements, subscription features or other factors.

    A higher position in search results does not necessarily mean that BizHub24 recommends or guarantees the business.

    Paid promotional placement may be identified where required.

    Search results may change from time to time.

    BizHub24 may provide advertising and promotional opportunities to Business Users.

    Businesses are responsible for ensuring that their advertisements:

    • are truthful;
    • are not misleading;
    • comply with applicable advertising laws;
    • accurately describe products and services; and
    • comply with any additional BizHub24 advertising requirements.

    BizHub24 may reject, edit, suspend or remove advertising content that does not meet its requirements.

    BizHub24 may provide AI-assisted tools that help businesses create marketing material.

    AI-generated content may include:

    • social-media posts;
    • WhatsApp statuses;
    • advertising copy;
    • promotional text;
    • product descriptions; and
    • other marketing material.

    AI-generated content should be reviewed by the Business User before publication.

    Businesses remain responsible for the accuracy, legality and suitability of content they publish.

    BizHub24 does not guarantee that AI-generated content is factually accurate, unique or suitable for a particular advertising purpose.

    BizHub24 may contain links or integrations to third-party services, including:

    • WhatsApp;
    • Google Maps;
    • social-media platforms;
    • business websites;
    • payment providers;
    • analytics services; and
    • other third-party platforms.

    Third-party services are governed by their own terms and privacy policies.

    BizHub24 is not responsible for the operation, availability, security, content or policies of third-party services.

    BizHub24 may collect and process personal information in connection with the operation of the Platform.

    This may include information such as:

    • names;
    • contact details;
    • account information;
    • business information;
    • device information;
    • usage information;
    • communications;
    • location information where provided or permitted; and
    • other information necessary to operate the Platform.

    BizHub24 will process personal information in accordance with applicable privacy laws and its Privacy Policy.

    Where applicable, BizHub24 will take into account the requirements of the Protection of Personal Information Act 4 of 2013 (POPIA). POPIA establishes requirements for the lawful processing and protection of personal information in South Africa.

    Users should review the BizHub24 Privacy Policy for further information regarding:

    • what information is collected;
    • why information is collected;
    • how information is used;
    • information sharing;
    • retention;
    • user rights; and
    • how privacy-related requests can be made.

    Business Users acknowledge that information intentionally published as part of a public business profile may be visible to other Platform users and search engines.

    Businesses should therefore avoid publishing confidential or unnecessary personal information.

    Businesses are responsible for ensuring that information submitted for public display is appropriate for publication.

    The BizHub24 name, logo, branding, website design, software, platform functionality, graphics, original content and other proprietary materials are owned by or licensed to BizHub24 unless otherwise stated.

    Users may not copy, reproduce, modify, distribute, sell, reverse engineer or commercially exploit BizHub24 proprietary materials without appropriate permission.

    Business Users retain ownership of their original business content, subject to the licence granted to BizHub24 under these Terms.

    BizHub24 aims to provide a reliable service but does not guarantee that the Platform will always be:

    • available;
    • uninterrupted;
    • error-free;
    • secure;
    • compatible with every device;
    • free from technical problems; or
    • free from inaccurate information.

    Maintenance, updates, technical failures, third-party services, internet connectivity and other circumstances may affect availability.

    BizHub24 may temporarily suspend parts of the Platform when reasonably necessary.

    Users must keep their account credentials confidential.

    Users are responsible for activity carried out through their account unless they can demonstrate that the activity was caused by circumstances outside their reasonable control.

    Users should notify BizHub24 if they believe their account has been compromised.

    BizHub24 will take reasonable measures to protect the Platform but cannot guarantee that no security incident will ever occur.

    BizHub24 may suspend, restrict or terminate an account or listing where reasonably necessary, including where:

    • these Terms have been breached;
    • information is fraudulent or misleading;
    • the account is being abused;
    • unlawful activity is suspected;
    • payment obligations are not met;
    • the Platform is being used to harm others;
    • security is threatened; or
    • continued access creates a significant risk to BizHub24, its users or third parties.

    Where appropriate, BizHub24 may provide notice and an opportunity to resolve the issue.

    BizHub24 may remove or restrict a business listing where:

    • the business requests removal;
    • the listing violates these Terms;
    • information is materially misleading;
    • the business cannot reasonably be verified where verification is required;
    • the listing is fraudulent;
    • the business is using the Platform unlawfully; or
    • removal is reasonably necessary to protect users or the Platform.

    Removal of a listing does not automatically cancel financial obligations that have already arisen under a paid service, subject to applicable law and the applicable subscription terms.

    BizHub24 provides a platform for discovering and connecting with businesses.

    BizHub24 does not generally:

    • guarantee the quality of a business;
    • guarantee the accuracy of every business listing;
    • guarantee the availability of products or services;
    • guarantee that a business will fulfil an order;
    • guarantee the outcome of a transaction;
    • endorse every business listed;
    • guarantee the qualifications of every service provider; or
    • act as a party to agreements between users and businesses.

    Users are responsible for making their own decisions when engaging with businesses.

    To the maximum extent permitted by applicable law, BizHub24 will not be responsible for losses arising from:

    • transactions between businesses and users;
    • inaccurate information supplied by businesses or users;
    • products or services supplied by businesses;
    • failure of a business to perform its obligations;
    • communications between users and businesses;
    • third-party websites or services;
    • temporary Platform interruptions;
    • user-generated content;
    • unauthorised conduct by third parties; or
    • events outside BizHub24's reasonable control.

    Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

    Nothing in these Terms is intended to exclude consumer rights or other statutory rights that cannot lawfully be excluded.

    To the extent permitted by applicable law, a Business User agrees to indemnify BizHub24 against reasonable claims, losses, damages, liabilities and expenses arising from:

    • the Business User's breach of these Terms;
    • unlawful business activities;
    • infringement of third-party intellectual-property rights;
    • misleading information supplied by the Business User;
    • unlawful content uploaded by the Business User; or
    • disputes arising from the Business User's products or services.

    This provision does not apply to the extent that the relevant loss was caused by BizHub24's own unlawful conduct or liability that cannot legally be excluded.

    Where a dispute arises between a Search User and a Business User, the parties should first attempt to resolve the matter directly.

    BizHub24 may, where appropriate, assist with communication or review Platform-related complaints, but is not automatically required to resolve disputes between users and businesses.

    Nothing in this section prevents a user from exercising rights available under applicable consumer-protection or other laws.

    Users may report a business, review, listing or other content where they believe it:

    • is fraudulent;
    • is misleading;
    • violates these Terms;
    • infringes intellectual-property rights;
    • contains inappropriate information;
    • is being used for abuse or harassment; or
    • otherwise creates a legitimate concern.

    BizHub24 may investigate reports and take action where appropriate.

    BizHub24 may introduce, modify, suspend or discontinue features from time to time.

    This may include changes to:

    • search;
    • profiles;
    • subscriptions;
    • pricing;
    • marketing tools;
    • referral programmes;
    • reviews;
    • messaging;
    • advertising;
    • AI tools; and
    • other Platform features.

    Where a material change affects an existing contractual obligation, BizHub24 will provide notice where required by law.

    BizHub24 may update these Terms from time to time.

    The updated Terms will be published on the Platform with a revised effective date.

    Continued use of BizHub24 after the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by law.

    Where applicable law requires additional notice or consent, BizHub24 will follow the applicable requirements.

    By using BizHub24, users acknowledge that communications may take place electronically, including through:

    • email;
    • SMS;
    • WhatsApp;
    • Platform notifications;
    • account notifications; and
    • other electronic methods.

    Electronic records and communications may be used for notices, confirmations, account information, transactions and other Platform-related purposes, subject to applicable law.

    BizHub24 operates in an environment governed in part by South Africa's Electronic Communications and Transactions Act 25 of 2002, which provides a legal framework for electronic communications and transactions.

    Where BizHub24 or a Business User provides goods or services to a consumer in circumstances covered by applicable consumer-protection legislation, those laws apply.

    Nothing in these Terms is intended to:

    • waive a consumer's statutory rights;
    • mislead a consumer;
    • remove rights that cannot legally be excluded; or
    • permit conduct prohibited by applicable consumer-protection legislation.

    The South African Consumer Protection Act 68 of 2008 establishes standards relating to consumer protection, consumer information and unfair business practices.

    Users must have the legal capacity required to enter into any binding agreement or transaction they undertake through BizHub24.

    Where a user is not legally capable of entering into a particular agreement, they should obtain the involvement or consent of an appropriate parent, guardian or other legally authorised person where required.

    BizHub24 may restrict features where age or legal capacity is relevant.

    The Platform may not be used to:

    • commit fraud;
    • facilitate unlawful activities;
    • distribute malicious software;
    • impersonate another person or organisation;
    • manipulate reviews or search rankings;
    • harvest information through unauthorised automated means;
    • interfere with Platform security;
    • abuse communication features;
    • distribute spam;
    • infringe intellectual-property rights;
    • publish deliberately deceptive information; or
    • violate applicable laws or regulations.

    BizHub24 will not be responsible for delays or failures caused by circumstances outside its reasonable control, including:

    • natural disasters;
    • internet or telecommunications failures;
    • power failures;
    • cyber incidents;
    • government action;
    • civil unrest;
    • third-party service failures;
    • infrastructure failures;
    • labour disruptions; or
    • other circumstances beyond reasonable control.

    If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

    The invalid provision should, where legally possible, be interpreted or replaced in a manner that most closely achieves its original purpose.

    Failure by BizHub24 to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision later.

    These Terms are intended to be governed by the laws of the Republic of South Africa, subject to any mandatory laws that apply to a particular user or transaction.

    Where applicable, disputes may be subject to the jurisdiction of the competent courts of South Africa.

    Nothing in this clause limits any mandatory rights a consumer may have under applicable law.

    These Terms, together with any applicable:

    • Privacy Policy;
    • subscription terms;
    • promotional terms;
    • referral terms;
    • advertising terms; and
    • other terms expressly incorporated into the Platform,

    constitute the agreement governing use of BizHub24, subject to applicable law.

    Questions, complaints, requests or notices relating to these Terms may be directed to BizHub24 through the contact details published on the Platform.

    BizHub24

    Website: https://bizhub24.online

    Tagline: Connected To Connect

    Support Email: support@bizhub24.online

    By registering a business on BizHub24, you acknowledge that:

    • your business information may be publicly displayed;
    • customers and other users may contact your business;
    • users may submit reviews and ratings;
    • you are responsible for the accuracy of your listing;
    • you are responsible for your products and services;
    • BizHub24 does not guarantee customers, sales or business results;
    • paid promotional placement does not constitute an endorsement; and
    • you must comply with applicable laws governing your business.

    By using BizHub24 to search for businesses, you acknowledge that:

    • listings may be supplied by businesses;
    • information may change;
    • reviews represent individual user experiences;
    • BizHub24 does not guarantee every business or service;
    • you should independently verify important information;
    • transactions are generally between you and the relevant business; and
    • you should exercise reasonable care before sending money or sensitive information to a business.

    By clicking "Register", "Create Account", "Submit", "Continue", "Subscribe", "Contact Business", "Leave Review", or otherwise accessing or using BizHub24, you acknowledge that you have read, understood and agreed to these Terms and Conditions.

    BizHub24 — Connected To Connect